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SES COMERCIO DIGITAL S.L., takes very seriously your privacy regarding your personal data collected in this web page. Through the following privacy policy (or Data Protection Policy) SES COMERCIO DIGITAL S.L. informs all USERS of the web page www.dermoventas.com of the uses to which the personal data collected on the website are put, so that they may decide, freely and voluntarily, whether they wish to provide the information requested.

SES COMERCIO DIGITAL S.L. reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, sector practices or the interests of the entity. Any modification to it will be announced with due notice, so that you are fully aware of its content.

Who is the Controller of the processing of your personal data?

SES COMERCIO DIGITAL S.L., (hereinafter, Dermoventas) is the party responsible for the processing of personal data provided by you. Due to the nature of the products and services we provide, Dermoventas is committed to the protection of privacy and the processing of personal data of our users and customers, making every effort to comply with current regulations. Therefore, your personal information is treated securely and with the utmost care.

Contact details: Calle Grabador Esteve 8, bajo 46004 Valencia (España)

Contact email address: info@dermoventas.com

1. For what purpose do we collect your personal data?

The main purpose for which we collect your personal data is to facilitate and improve the service we offer through in this website. Likewise, we collect your data in order to manage and respond to requests for information, questions, complaints, as well as to know the opinion of users, regarding the products offered by Dermoventas, create and manage a personal account with unique registration to be used in the purchase of products and services offered.

To carry out the management of clients at an administrative, accounting and fiscal level, to carry out market studies to measure the quality of our products and services, as well as to send information of interest about new promotions or products.

On the other hand, we put at your disposal a channel on the web ("Work with us") so that you can provide us with your CV in case you are interested in participating in a personnel selection process in our company or in any of the members of the Dermoventas Group.

Also, we inform you that from Dermoventas we have implemented the policy of not receiving CVs in paper format, so if you are interested in applying for the selection process must do so through the channel made available on the web.

To provide a personalised service for the User, adapting these services to their personal and geographical profile, as well as to their preferences and tastes. To define typologies, segmentations and user profiles, as well as to provide, manage, administer, expand and improve services and/or products, by analysing the use of the products of interest by Users.

Display editorial or commercial information specifically designed for the profile inferred based on the User's interest in the products. This profile may also be inferred based on the geographic location of the device or terminal from which you view the products; however, you will always be asked for specific prior authorisation to process this information. Design new services that may be of interest to you.

To participate in the web chat, in order to be able to attend to your requests.

To process cookies in order to improve the functioning of the website and to fulfil its purposes.

Management of the Club Dermoventas, for promotional purposes, as a reward for loyalty and application of discounts, according to the conditions of the Dermopuntos points on https://www.dermoventas.com/es/dermopuntos/. In the event of sponsoring or inviting another person, you must have given them authorisation to enter their details on this website in order to invite them or make them participate, and they are responsible for this.

2. By which legal basis do we process your data? In other words: which circumstances allow the processing of your personal data?

The legal basis that legitimises us to process your data may be diverse: in some cases, it may be the consent of the persons concerned, in others compliance with a legal obligation on our part, in others compliance with a contract and/or commercial relationship, or the legitimate interest of the data controller.

Legal basis:

To facilitate and improve the service we offer you through this website: legitimate interest.

To manage and respond to requests for information: consent.

Create and manage a personal account: contract.

To know the opinion of users: legitimate interest.

Customer management: contract.

Sending newsletters or information of interest about new promotions or products: consent.

Processing of contact persons of legal entities: legitimate interest.

Management of cookies: consent.

Personnel selection process: consent.

Personalised services for the User, profiling, preferences, analysis, tastes, segmentation, design of new services, analysis of the geographical location of the device accessing the website: consent. Participation in the web chat: consent.

Dermoventas Club management: consent.

When the data processing is based on your consent, it will be understood as unequivocally granted, considering consent as a clear affirmative act on your part, which manifests such consent. The consent you have given may be revoked at any time, through the contact channels on this website.

3. How long will we keep your personal data?

The data will be kept for the time necessary to fulfil the purpose for which they were collected, and according to the legal basis for processing the data in accordance with legal obligations, as well as to determine any possible liabilities that may arise from this purpose and the processing of the data.

The data shall be retained for the legally stipulated period in order to comply with legal tax, fiscal or administrative obligations, in order to be able to respond to claims. The data retention period will begin to run from the end of the contract, from the revocation of consent or from the opposition to a particular treatment.

4. Who may be assignees or recipients of your personal data?

In case you have given your consent, your personal data may be transferred to the other companies of the Sesderma Group (Introducir link donde aparezca un listado de las empresas del Grupo o bien citar las empresas, por ejemplo: www.skindreamer.com; www.mediderma.com; www.sesbysesderma.com; www.sesderma.com www.clinicaserrano.com; www.centrowellnessdrserrano.com). In other cases, it will be necessary to communicate your personal data to third parties in order to provide you with the requested service, such as transport and delivery companies or processors with whom this entity has entered into contracts in compliance with Art. 28 of the RGPD. Similarly, the data may be transferred or communicated, where appropriate, to banks for the collection or payment, as well as at the request of Public Administrations, Courts or Tribunals. The data may be transferred to the other companies of the Group, whose identity is contained in this legal text, whose activities are related to the product purchased. Apart from these cases, no recipients of your data are foreseen.

5. International data transfer

The personal data that we collect stay in Spain, and in any case, within the European Economic Area, since Sesderma and other Group companies are present in other European countries. In some instances, we contract for cloud computing services in the United States, with international data transfers taking place. In these cases, appropriate safeguards are in place to protect your information and you may obtain further information by writing to info@dermoventas.com.

6. What are my data protection rights and how can I exercise them?

To exercise your rights of Access, Rectification, Deletion, Limitation, Portability or, where appropriate, Opposition, you may make a request by writing to: Calle Grabador Esteve 8, bajo 46004 Valencia or, where appropriate, by sending your request to: info@dermoventas.com. In the letter you must specify which of these rights you are requesting to be satisfied, you must also specify and determine your request and, in turn, you must include or, in the case of postal delivery, enclose a photocopy of your ID card or equivalent identification document. In the event that you are acting through a representative, legal or voluntary, you must also provide a document accrediting the representation and identification document of the said representative. Likewise, if you do not wish to continue receiving e-mails from DERMOVENTAS you only have to send a message to info@dermoventas.com, indicating your e-mail address and that you wish to unsubscribe from the Newsletter. In any case, you can also make claims before the Spanish Data Protection Agency (https://www.aepd.es/).

7. Security measures in your personal data processing

Finally, we inform you that that DERMOVENTAS shall adopt the technical and organisational measures appropriate to the risks that shall be periodically analysed by means of periodic risk analysis in its information system, in order to guarantee the security, integrity and confidentiality of the data stored, thus avoiding their alteration, loss, unauthorised processing or access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as risks of variable probability and severity associated with each of the processing operations. In the event that you obtain a user account to access the website, you must have a personal and non-transferable password, which you must not assign to third parties. The user will be responsible for what happens in his account, and must be aware of the risks of its use and assume his responsibility.

If you have any questions about this Privacy Policy, please contact us by sending an email to info@dermoventas.com

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